Privacy Policy

Privacy Policy

  1. Australia MRK Pty Ltd [ABN 85 163 827 129] trading as Train Your Brain (Neurofeedback) (“Train Your Brain (Neurofeedback)” or “the Company”) recognises that privacy is very important to you. This Privacy Policy applies to all interactions with the Company
  2. This Privacy Policy sets out how we will use, manage and protect your personal information. Train Your Brain (Neurofeedback) is committed to protecting your personal information.
  3. Unless stated by you to the contrary, you acknowledge and consent to the use or disclosure of your personal information including your name, address, email address and other information you provided to us in circumstances that are:
    • set out in this Privacy Policy;
    • clearly explained to you at the time when the information is collected from you;
    • permitted under Australian privacy legislation; or
    • as ordered by a Court or any Government Department with the legal authority to compel disclosure.
  4. Collection of information

    We may collect personal information from you, including but not limited to your name, address, employment history, telephone number and email address when you apply for employment with us, visit our website, enter into a promotion, subscribe to our mailing list to receive our newsletter or make a product enquiry.

  5. Use of your information

    Personal information you submit to us may be used by us for reasonable business purposes in that we may store and process that information to better understand your needs and how we can improve our products and services. Your personal information may be used for the following purposes:

    • internal employee purposes;
    • trade promotion purposes;
    • billing purposes;
    • purposes related to sales, promotion, marketing and operations; and
    • electronic communications.

    For any of the above purposes we may contact you be electronic or any other means.

  6. Disclosure to third parties

    From time to time your information may need to be disclosed to external parties:

    • to provide the services you have requested;
    • to meet the purpose for which it was submitted;
    • if we have informed you of a particular third party to whom it will be disclosed, at the time of collection;
    • if we have your consent to share the information; or
    • if we are required or authorised by law to disclose the information.
    Please advise us in writing or by email ( of any restrictions you wish to place on how your information is used and disclosed.
  7. Accuracy, access and security

    We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date. However, your information will only be updated when we become aware that your information is not accurate either following a request by you, you access our website and provide different information to that previously provided or by some other means.

    You can access and request correction of any personal information concerning you at any time. You may also request that we delete your personal information at any time. All requests must be in writing or by email to (

    We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.

  8. Sensitive information

    The Company will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs) except with your specific consent or in the circumstances permitted in the Australian Privacy legislation.

  9. Cookies and other information stored on your computer

    In some cases, we may collect personal information through the use of cookies. When you access our website we may send a cookie to your computer. This enables us to recognise your computer and may allow quicker access and use of our website.

    This Site does not use persistent cookies or persistent tracking technologies that some websites use to gather information about your visits to their sites.

    Cookies are essentially tokens of information, such as preferences and passwords that some web servers collect from you when you access them. The data is stored on your hard drive, not on the website’s server. Whenever you visit a “cookie” site, the server looks for its cookies on your hard drive and, if found, then reads the information it stored there.

    If you want to avoid such cookies, we encourage you to set your browser to notify you when cookies are being set and allow you to reject them. Your system’s help files will explain how to do this.

  10. Privacy and or website

    Each time you visit our Site our server may collect some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server’s IP address.

    We may collect this information for statistical purposes to find out how the Site is used and navigated, including the number of hits, the frequency and duration of visits or popular session times. We may use this information to evaluate and improve the performance of the Site.

  11. Other Websites

    Our Website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of other sites. When you go to other websites through a link from our website, we advise you to be aware and read their privacy policy.

  12. Social Media

    Train Your Brain (Neurofeedback) may use social media sites such as Facebook, Instagram, Linkedin, Twitter and others. If you “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, interfaces may allow the social media site to connect your visits to the site with other personal information.

  13. How we protect your information

    We have adopted and will continue to adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data shared on the Site.

  14. Terms, charges and questions

    The Company may amend this Privacy Policy from time to time. If we made any substantial changes in the types of personally identifiable information we collect or how we use it, we will inform you of such changes by posting a revised notice at this Site. The Company does not assure any duty to update any aspect of this Site.

  15. Use of website information

    Use of any information on this website such as photos, videos and other intellectual property is permitted on the condition that Train Your Brain (Neurofeedback) is credited as being the source of that information.

  16. Your acceptance of these terms

    By using this Site you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy do not use this Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

  17. Contact

    If you have any questions about this Privacy Policy, the practices of this Site or your dealings with this Site please contact us at: